Frequently Asked Questions | Western Emergency Physicians


                      How can I contact the physician who treated me?
                     Since our physicians staff the Emergency Department, they do not have office hours. You can send correspondence to our office and our staff will forward your concern to the attending physician. Please mail your correspondence to the address below.
Western Emergency Physicians

P.O. Box 11276

Reno, NV 89510


                      Who do I call if I have a question regarding my insurance coverage?
                     For questions concerning which services are covered under your policy, please contact your insurance company directly. Their contact information may be available on the back of your health insurance card.


                      Are the physicians Board Certified?
                     Yes, all of our physicians are board certified in their specialty.


                      How do I pay my bill?
                     Please send any billing-related items to our corporate billing office:
If your Date of Service is after June 30, 2023

Western Emergency Physicians

8 Oak Park Drive

Bedford, MA 01730

(855) 691-9890

https://www.doctorpayments.com/
If your Date of Service was before July 1, 2023

Northern Nevada Emergency Physicians

3030 NW Expressway

Ste. 1000

Oklahoma City, OK 73112

(800) 225 – 0953


                      How can I contact your office?
                     You can contact our office through email or mail:
Email:

info@emergencyphys.com
Address:

Western Emergency Physicians

P.O Box 11276

Reno NV 89510
If you have items related to billing, please use the address below:



Western Emergency Physicians
8 Oak Park Drive

Bedford, MA 01730

(855) 235-3207


                      What ER locations does the group service?
                     
Renown Regional Medical Center
Renown Children’s ER
Renown South Meadows Medical Center


                      How can I access my patient records?
                     Please contact the hospital at which your sought care to obtain your patient records.  
Renown Regional Medical Center
1155 Mill Street

Reno, NV 89502

775-982-2790

Request Medical Records
Renown Children’s ER
1155 Mill Street

Reno, NV 89502

775-982-2790

Request Medical Records
Renown South Meadows Medical Center
10101 Double R Blvd.

Reno, NV 89521

775-982-2790

Request Medical Records


                      How can I get a prescription refilled?
                     If you need a refill on medication prescribed from your emergency room physician, please contact your primary care physician.